If you are having trouble logging in to Matrix, please contact the Canopy MLS Help Desk at 704-940-3159.

Canopy Realtor® Association (“Canopy”) is committed to providing a website that is accessible to all people, regardless of technology or ability.  We are actively working to increase the accessibility and usability of our website and in doing so Canopy endeavors to conform to the Web Content Accessibility Guidelines (“WCAG”) 2.1 AA.  These guidelines explain how to make web content more accessible for people with disabilities.  Canopy recognizes that this effort is ongoing and pledges to continuously strive to meet all levels of accessibility.

If you have difficulty accessing content, viewing a file on this website, or notice any other accessibility problems, please contact Shawn Proffitt at 704-940-3119 or to specify the nature of the accessibility issue and the assistive technology you use.  Canopy will strive to provide the content you need in the format you require.

We welcome your suggestions and comment on how we can improve our efforts and increase accessibility on our website.

Web Accessibility Help

There are actions you can take to adjust your web browser to make your web experience more accessible.

I am blind or can't see very well

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

Use your computer to read web pages out loud
Use the keyboard to navigate screens
Increase text size
Magnify your screen
Change background and text colors
Make your mouse pointer more visible (Windows only)

I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.


A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. We are working on adding transcripts to all scripted video and audio content.


A caption is a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). We are working on adding captions to all video content. Learn how to turn captioning on and off in YouTube.

Volume controls

Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.